PRIVACY POLICY

At Croft SMP, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, contact us, or receive services from us.

1. Information We Collect

We may collect the following types of personal information:

Full name
Contact information (email address, phone number)
Medical or health-related information (as it relates to your SMP treatment)
Photographs (before/after for consultations and results tracking)
Payment details (handled securely through third-party platforms, if applicable)
Social media handles (if you reach out to us via Instagram, Facebook, etc.)

2. How We Use Your Information

Your information is collected to:

Schedule and confirm appointments
Conduct consultations and provide safe, customized services
Respond to your questions or inquiries
Process payments or refunds
Maintain records for legal, insurance, or business purposes
Share before/after photos (only with your written consent)

3. Consent

By providing your personal information, booking an appointment, or using our services, you consent to the collection, use, and disclosure of your information as described in this policy.

You may withdraw your consent at any time, subject to legal or contractual obligations. To do so, please contact us at [Insert your business email address].

4. Disclosure of Your Information

We do not sell or share your personal information with third parties for marketing purposes.

We may disclose your information:

To service providers (e.g., booking platforms, payment processors) who assist in running our business
When required by law or legal process
To protect our rights, property, or safety

All third-party providers we work with are expected to maintain the same level of data protection.

5. Data Security

We take reasonable steps to protect your personal information from loss, theft, or unauthorized access, including:

Secure electronic systems
Limited access to sensitive information
Password-protected devices and files

However, no system is 100% secure, and we cannot guarantee absolute security.

6. Retention of Information

We retain your personal information only as long as necessary to provide services, comply with legal obligations, or for insurance/business purposes.

7. Access and Correction

You may request to review, update, or correct your personal information at any time by contacting us at [Insert your business email].

8. Changes to This Policy

Croft SMP reserves the right to update this Privacy Policy at any time. Any changes will be posted on our website with an updated effective date. Please check back periodically to stay informed.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact:

Croft SMP
Email: croftsmp@gmail.com
Location: Toronto, OM